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©2004 NETWORK SAVANTS
ALL RIGHTS RESERVED
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Consulting and Technical Support Services
Network Savants believes in the best in breed solutions that meet YOUR technology and budgetary needs. We have vast experience with a myriad of products and technology that we have used and tested extensively, in many different environments. So we know what works well and what doesn't work. In many instances, solutions from a single vendor will not meet your technology requirements, and thus solutions from different vendors must be considered. We are experts in integrating those technologies, and making them work for you!
Our consulting and technical support services are available between 8:00 a.m. and 5:00 p.m. PST Monday - Saturday. Service during other hours is available only by appointment at no extra charge.
For an appointment:
Call toll free 1-877-873-3553 or email: support@networksavants.org.
"Emergency Response" for after hours or Sunday calls are also available at an additional charge.
We Do Windows
Windows NT/Windows 2000/2003 Servers
Windows 3.1/Windows 95/98/2000/XP Workstations
Network Savants is a Microsoft Systems Certified & Microsoft Registered Partner.
We can provide complete solutions based on Windows XP and 2003 as well as troubleshoot your existing systems. We Do DOS too! Got legacy systems that need to be phased out? We learned on DOS not Windows, so we will assure your new system works even better than your old but reliable solution.
We Do Unix/Linux
Sun Solaris/Red Hat Linux/ Suse Linux
Unix is a system that is tried and true. Sun Microsystems Solaris certified we can provide solutions & support for your Sun hardware, or Solaris x86 platform systems. Linux is low cost derivative from Unix, it has developed from the Open Source movement. Linux is replacing expensive Unix hardware, and expensive Microsoft licenses where basic utility computing is involved.
Is Linux a viable alternative for your systems needs?
Network Savants can help you make that assessment.
We Do Netware
Novell Certified and an Authorized Partner and Solution provider. We have supported Netware and other Novell products since version 3.1 and continue to support Netware products and solutions at their current level (version 6.5).
Do you have old legacy Novell systems that need to be migrated?
Want to further leverage your investment in Novell to take advantage of the latest Novell technologies?
We Do Cisco Networking
Cisco Systems can be found in the backbones and wiring closets of the majority of companies that utilize technology. From Routers to Switches, Firewalls & other security solutions, even your telephone can be Cisco now by using VOIP technology. We are experienced Cisco administrators and have been using and supporting their various product lines for over 10 years. We are also a Linksys Partner, which is the home and small business network equipment division of Cisco Systems.
We Support Macintosh
We support any Macintosh OS 9.0 and above you have in your network environment.
System Downtime Avoidance
Computer system downtime is caused by either "Planned Downtime" or "Unplanned Downtime". Systems are often unexpectedly brought down or hindered by failure, attack (viruses, spyware, etc..) human error, and other reasons. The typical ratio of the duration (and also therefore the cost) of Unplanned Downtime versus Planned Downtime is four to one. Unplanned downtime can result in: lost revenue, lost employee productivity, dissatisfied customers, lack of data for decision making, lost transactions and/or data integrity problems, and overall frustration. We offer annual & semi-annual maintenance programs to ensure that your "Unplanned Downtime" is minimized, and that your systems are serviced (known also as Preventative Maintenance) and well documented, any of our other services can also be wrapped up into these contracts as well.
Networking Design/ Install/ Configuration/ Troubleshooting
Local Area Network (LAN)
Need to install a LAN network in your organization?
Looking to improve the performance of your existing LAN network?
We can design new or assess your existing network topology, and get it up to the speed of your business.
Wireless Networking
Whether for your home, small business, or inter office; wireless solutions offer ease of connectivity and flexibility with your data network without the holes in the walls or plastic data raceways.
Advanced Network Design/Analysis:
Wide Area Networks & Virtual Private Networks (WANs & VPNs)
More and more companies are exchanging data between geographically diverse sites. Whether it is between branches or partner firms from h¼ mile or 3000 miles away, we have what it takes to make it happen. We can implement 56k, Frame Relay, T1, Broadband (DSL, Cable), Wireless and other transport mediums to ensure you have the best solution for your environment.
System Redundancy
As business today relies more and more on computer and data availability. You need redundancy built into your networks and systems to assure that you can recover from a failure or a glitch with minimal impact upon your business. We can provide you with a design or processes that align your system redundancy needs with your budget.
Firewalls & Network Security
Firewalls, Intrusion Detection Systems, Intrusion Prevention systems, secure network design,
staff security training. In today's technology world you have threats from viruses, hackers, spy-ware, Trojans, all trying to gather internal information off of your systems. This can be in the form of personal data such as banking records, or credit card numbers or your business data, customer lists, or other confidential materials. Make sure your system is as secure as it can be.
Data Centers & Server Farms & Clustering
Combining servers and processing power into a single entity has been relatively common for many years in research and academic institutions. Today, more and more companies are utilizing server farms as a way of handling the enormous amount of computerization of tasks and services that they require. Whether its maintaining your existing clusters, or installing new systems into your data centers, we can provide the technology and the expertise to handle your advanced systems needs.
Remote Network Maintenance and Management
Network Savants Remote Network Management & Monitoring services watch your network 24 hours per day, 365 days per year. Our engineers can remotely perform 99% of the network management functions an engineer can provide onsite, except for those few activities that require a human being to physically touch a computer or network device. In those cases, we will send a technician or utilize one of our client's staff to assist us.
Data/Telco Wiring/Troubleshooting Services
Network cabling is the foundation for any network. We can test, and certify Category 5, Category 5 Enhanced, Category 6, and fiber optic cabling. Form is said to follow function, but it's no less important. We know that how things look is often as important to you as how they work. Therefore, we give special attention to the professional appearance of any MDF (terminations) we install to make sure what you see is as good as what you get. Spaghetti should be found in restaurants not wiring closets.
Beyond the Network
IT Process/ Best Business Practices Consulting:
Developing your IT department policies, QoS agreements, Help Desk,
User Contracts, IT & Network Audits, & Legal Testimony
We do more than just solve your technology problems and keep your systems running smoothly. Our consultants have years of IT business experience behind them as well. Do you need help developing internal policies and practices within your IT departments? Do you need system audits to verify that your existing IT staff is appropriate for running your existing infrastructure? Does your IT department handle and track help desk incidents, to improve the efficiency of your support organization and more easily identify problematic systems? Do you have appropriate use policies, to assure that your business cannot be held liable for misappropriate use of technology by your employees? Do you have a technology recycling or disposal policy? We can work with you and your staff to determine and formalize the best policies and practices for your organization!
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